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FLAGSHIP Virtual | Creating & Maintaining a Positive Team Environment

Power Skills

Creating and Maintaining a Positive Team Environment

Time and time again, research has demonstrated that when people get along, customer service, performance, reputation, and the bottom line all reap the benefits – a phenomenon coined “positive deviance” by author Kim Cameron. A focus on positive team culture is just good business. This session will provide insight into the damage incivility can cause a team, how and why the team allows uncivil members to take over, the psychology behind aggressive behaviors at work, and addressing the behavior effectively through assertiveness and communication skills.

Attendees will gain:

  • Information to build the business case for building a positive team culture
  • Knowledge about the four facets of “positive deviance”
  • An understanding of “workplace bullies”, why they act that way and how to make them stop
  • A list of tangible action items that can be implemented immediately


Catherine Mattice

Catherine Mattice is the founder/CEO of Civility Partners, an HR consulting firm focused on helping organizations create respectful workplace cultures. Her clients range from Fortune 500's to small business in a multitude of industries.

Catherine is an HR thought-leader and has appeared in such venues as USA Today, Bloomberg, CNN, NPR, and many other national news outlets as an expert. She’s an award-winning speaker, author and blogger, and has 17 courses on LinkedIn Learning.



  • 5:45 PM - 6:00 PM Networking, and PMI Announcements
  • 6:00 PM - 7:00 PM Speaker Presentation
  • 7:00 PM - 7:15 PM Q&A


  • 1 PDU - Leadership Category - will be awarded to the attendees. No further action is required by members.


  • $0 for PMI-LA Chapter Members
  • $5 for Non-Members

Location & Parking

Online - Meeting participation information will be provided through your registration confirmation email.


After you register you will immediately receive an email that contains in the Subject,

“Invoice for Your Purchase on PMI-LA”. Do Not Delete!  

This email has the link & login info for the webinar, so save it until then.  Alternatively this information has been stored in My Calendar on the website, so after you log in, the information can be found here and you can add it to your personal calendar using the calendar icon at the upper right.

Questions, Suggestions, Volunteer Inquiries

Contact the Flagship Team at flagship@pmi-la.org 


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Postponement / Cancellation

Please refer to the Cancellation Policy section of the FAQ page

This event may be canceled or postponed by the Chapter, though all efforts will be made to avoid doing so.  If canceled or postponed, notification will be made to all registrants via email.


It is no longer possible to register for this event

It is no longer possible to register for this event


Type of category: Public Events (Programs, Career Dev and Membership Public Events)

Type of activity: Leadership

Date: September 9th, 2021

Hour: 5:45PM to 7:15PM

PDUs: 1


Members: Free

Non members: $5.00